Controller and scope
The controller is TranzX Kft. (registered office: 1138 Budapest, Népfürdő utca 22., B torony, 15. emelet, Hungary; registration number: 01-09-451450; tax number: 32957808-2-41). Privacy contact: privacy@tranzx.hu. This notice covers visitors to the eSlip information website and people contacting us by email. The website offers no user registration, receipt upload or payment.
Contact and support
For email enquiries, we process the sender’s name, email address, message, attachments and email metadata to reply and resolve the matter. General enquiries rely on our legitimate interest in responding under Article 6(1)(f) GDPR. Article 6(1)(b) applies where we take pre-contractual steps at an individual’s request. Providing data is voluntary; we need a reply address and the substance of your question to respond. The website’s contact fields only help compose an email in your own browser; we receive those details only if you actually send the email.
Retention
Correspondence is retained for as long as needed to answer and resolve the enquiry. Afterwards, we retain only data necessary for a specific legal obligation or to establish, exercise or defend a legal claim, for the duration of that obligation or claim. Data no longer needed for a purpose is deleted. We do not build marketing lists from enquiries.
Providers and transfers
Email hosting is provided by Sigmanet in Hungary as a service to TranzX. The website is served by Cloudflare Pages; see Website privacy for network processing details. Access is limited to authorised TranzX personnel and technical providers as necessary for their duties. Data is disclosed to authorities where legally required or in response to a lawful request.
Your rights and requests
Subject to GDPR conditions, you may request access, rectification, erasure or restriction, object to processing based on legitimate interests and, where applicable, exercise data portability. Email privacy@tranzx.hu. We may proportionately verify your identity. We respond without undue delay, normally within one month, and inform you of any lawful extension and its reasons. We do not use automated decision-making or profiling in connection with this website.
Remedies
You may complain to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH; 1055 Budapest, Falk Miksa utca 9–11.; postal address: 1363 Budapest, Pf. 9.; website: naih.hu) or seek a judicial remedy. See the NAIH website for the available complaint procedures.